Privacy policy

Bio Moon (β€œwe”, β€œus”, β€œour”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from https://biomoonusa.com/ (the β€œSite”).

1. Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • Your web browser

  • IP address

  • Time zone

  • Cookies installed on your device

As you browse the Site, we also collect information about:

  • Pages or products you view

  • Websites or search terms that referred you to the Site

  • How you interact with the Site

This information is referred to as Device Information.

When you make a purchase or attempt to make a purchase, we collect:

  • Name

  • Billing and shipping address

  • Phone number

  • Email address

  • Payment details (processed securely by third-party payment providers)

This information is referred to as Order Information.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Communicate with you regarding your order

  • Provide customer support

  • Improve and optimize our website

  • Prevent fraud and enhance security

  • Send promotional or marketing messages (only if you opt-in)

3. Sharing Your Personal Information

We share your personal information with trusted third parties to help us operate our business, such as:

  • Shopify (our e-commerce platform)

  • Payment gateways

  • Shipping and delivery partners

  • Analytics and marketing service providers

We do not sell or rent your personal information to third parties.

We may also share your information to comply with applicable laws, regulations, or legal requests.

4. Cookies

We use cookies to:

  • Remember your preferences

  • Improve website functionality

  • Analyze site traffic and performance

You can choose to disable cookies through your browser settings; however, this may affect your experience on our website.

5. Data Retention

We retain your Order Information for our records unless and until you ask us to delete this information.

6. Your Rights

If you are a resident of the United Arab Emirates or other applicable regions, you have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your personal information

  • Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the details below.

7. Data Security

We take reasonable measures to protect your personal information using industry-standard security practices. However, no method of transmission over the internet is 100% secure.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page.

10. Contact Information

For more information about our privacy practices or if you have questions or complaints, please contact us at:

Bio Moon
πŸ“ Al Nu’Man Bin Malik Street, Abu Dhabi, United Arab Emirates
🌐 https://biomoonusa.com/
πŸ“ž +971 56 532 3027
πŸ“§ shahrukhahmad298@gmail.com